NAME IT, READ IT, TUNE IT, PRINT IT [554]

I am not saying that you shouldn’t buy the Canon TR4750i combination inkjet printer and scanner, I am just saying that using one is never straightforward.

I needed to print out some tickets, sent to me by e-mail, for a visit to an art gallery, a standard failsafe for me because the last thing you want to do is rely entirely on your phone to hold the key to visiting places – the same has gone for airline boarding passes. 

I bought my first inkjet printer when I was completing my A-Levels – carrying on into my degree, I remember the satisfaction of submitting coursework and essays without the added worry of finding somewhere to print them first.

However, that was a time before wi-fi. Attempting to print the tickets from my phone via Apple’s AirPrint standard did not pick up the printer at first, necessitating my restarting the printer. Once my phone finally connected, the printer just fed the paper through itself without making a mark. 

Two further attempts at printing, with the same outcome, led me to shine a light, literally, on the LCD panel on the printer – it is not backlit, and I have put the front-loading printer on a shelf due to available space, which obscures my view of this display – to be told that the device needs to complete a firmware update before it will do anything else. You would have thought Canon could have sent such a message to the print properties screen on my phone, or even print it on the paper I was trying to use.

I later turned on my desktop computer, reasoning I can better see and control what is going on, which made no difference to what the printer was doing. The QR codes showing on the tickets were not appearing in the preview screen, which led to my finding they were being treated as part of the document’s background, instead of as the main reason for doing any of this. Finally, having changed all the settings I could see, I printed the tickets off, and got on with my life.

Rather than the usual gripe about inkjet printer cartridges being so expensive that buying a new set of black and colour cartridges could set you back as much as the printer initially did, a comparison per millimetre of ink with the price of champagne, mine is with the actual ability to print. I let two months pass from the purchase of the tickets until I could sum up the energy to print them out, knowing it will never do it how I want the first time.

I think I may have also expected too much from it for the money. The printer loads and feeds out its paper from the front, meaning you can place it on the shelf, but more expensive models have its control screen on the front flap too, meaning you will be able to see if it needs a firmware update. I also have my suspicions that its ability to print double-sided leads it to spew out an empty page if processing the request becomes too difficult.

Admittedly, the scanner was my main reason for this printer’s purchase, intending for it to eliminate more sheets of paper than it will ever be expected to print. Somehow, I have had no software problems there so far, so perhaps Canon is encouraging me to reduce my use of paper?